Shipping policy
Shipping Policy
At The Ghaniwala, every order is carefully packed to ensure your products reach you safely and in perfect condition.
Order Processing
Orders are processed within 1–2 business days after confirmation.
Orders placed on Sundays or public holidays will be processed on the next working day.
Delivery Timeline
Metro Cities: 2–5 business days
Tier 2 & Tier 3 Cities: 4–7 business days
Remote Locations: 5–10 business days
Delivery timelines may vary depending on location, courier availability, or unforeseen circumstances.
Shipping Charges
A nominal shipping fee applies to orders.
Order Tracking
Once your order is dispatched, you will receive a confirmation email or SMS with your tracking details, allowing you to monitor your shipment in real
time.
Packaging
Our oils are securely packed using food-safe, protective packaging to minimize the risk of leakage or damage during transit.
Delivery Attempts
Our courier partners will make multiple delivery attempts. If the package remains undelivered due to an incorrect address or repeated failed
delivery attempts, the order may be returned to us.
Delays
While we strive to deliver every order on time, occasional delays due to weather conditions, festivals, public holidays, or logistics disruptions may
occur. We appreciate your patience and understanding in such situations.
Need Assistance?
For any shipping-related queries, please reach out to our customer support team at [theghaniwala@gmail.com] or [+91 8485840376]. We're always
happy to help.